Bounce Back: Increasing Workforce Resilience
One of the most important things in change management is increasing workforce resilience. Comprehensively engage front-line managers. Front-line managers are at the leading edge of any change event. Give them direction and training specifically related to the change event. Their role is to identify team challenges and apply resilience-building key practices during one-on-one conversations with immediate reports.
Working today requires that we be change ready.
Markets shift, needs evolve and the competitive landscape is redrawn. Organizations need employees who can adapt, recover and remain productive in the midst of change, transition or uncertainty.
Once an organization has announced a restructuring, merger or new line of business, how do you ensure employees can absorb high levels of ambiguity, cope with change and stay focused on business? Today, change initiatives are a common fact of organizational life. However, the challenge of successfully implementing change remains. Change needs to be planned, carefully managed, monitored and measured.
Why It Matters
The stakes are hardly inconsequential. From the moment you announce news of change, you run the risk that workforce performance will suffer. Employees living with uncertainty for extended periods of time will at the least, experience confusion and anxiety that may impede productivity.
They may fear for the future security of their own jobs and may disengage. With its workforce distracted, the organization as a whole faces a cascading set of threats. Falling productivity imperils critical business functions, compromising customer service and satisfaction. Business performance can plummet.Bounce-Back-Increase-Workforce-Resilience